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Email
support@pastednow.com
Best for billing, refunds, abuse reports, and anything requiring a written record. We aim to reply within 24 hours.
Telegram
@hopelessx4
Fastest for quick questions and real-time troubleshooting. Usually online during weekdays.

What to include

Faster resolution if you include the following:

  • Your account email or username — so we can find the right account.
  • Paste ID or order ID — for content takedown requests or payment issues.
  • Steps to reproduce — if reporting a bug, what you did and what you expected.
  • Screenshots — almost always faster than describing the issue in words.

Topics we handle

Billing & Refunds
Issues with crypto payments, missing ads, or refund requests for the banner ad service. Email is fastest for these.
Abuse & Takedowns
DMCA notices, illegal content, or personal-info exposure. Include the paste URL. We review within 48 hours.
Account
Lost access, username changes (limited to once every 90 days), email updates, account deletion.
Bugs & Feedback
Something broken, a feature suggestion, or an API question? Either channel works.

We don't handle support via X/Twitter, Discord, or third-party forms. Stick to the channels above so requests don't fall through the cracks. Terms · Privacy